{"xsrfToken":"c58955d4b245d45628f84506d8e0a8d5838d2ced_lout","branding":{"id":"34","key":"hupsi","name":"hup-si","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/15","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#111a24","headerLinkHoverBGColor":"#111a24","headerBadgeColor":"#111a24"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1ff8d2ce-b215-4e78-b869-fc6992e36092/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGRjOThiOC05YmVkLTRhNjQtYmVjOS03N2M5YTQ4YWE1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFmZjhkMmNlLWIyMTUtNGU3OC1iODY5LWZjNjk5MmUzNjA5MiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3OTM2MzgsIm5iZiI6MTczNDc5MzAzOH0.ZMrPvsDCHhFtxzNa1hjCPbeAkWHchz8qPID1RP0oDlc&client=f4dc98b8-9bed-4a64-bec9-77c9a48aa5cd&mode=fit","logoId":"1ff8d2ce-b215-4e78-b869-fc6992e36092","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Online Support der Communisystems Gruppe","sharedPortalName":"Hilfe","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Online Support der Communisystems Gruppe","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#233145","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"34","key":"hupsi","projectId":10033,"serviceDeskId":34,"name":"hup-si","description":"<p>Willkommen! Sie können aus den bereitgestellten Optionen eine hup-si Anfrage auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","onlyPortal":false,"reqTypes":[{"id":"486","name":"Arbeiten 4.0","descriptionHtml":"","callToAction":"Arbeiten 4.0","introHtml":"","icon":10458,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[169],"key":""},{"id":"495","name":"Endgerät/Client einrichten","descriptionHtml":"","callToAction":"Endgerät/Client einrichten","introHtml":"","icon":10458,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[172],"key":""},{"id":"487","name":"IP-Umstellung","descriptionHtml":"","callToAction":"IP-Umstellung","introHtml":"","icon":10458,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[169],"key":""},{"id":"493","name":"Netzwerk","descriptionHtml":"","callToAction":"Netzwerk","introHtml":"","icon":10533,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[172],"key":""},{"id":"489","name":"Neue Hardware/Software bestellen","descriptionHtml":"","callToAction":"Neue Hardware/Software bestellen","introHtml":"","icon":10532,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[167],"key":""},{"id":"497","name":"Neuer Zugang für Mitarbeiter","descriptionHtml":"","callToAction":"Neuer Zugang für Mitarbeiter","introHtml":"<p>Erfrage sie einen neuen Zugang für das Serviceportal.</p>","icon":10517,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[168],"key":""},{"id":"498","name":"Passwort ihres Accounts zurücksetzen","descriptionHtml":"","callToAction":"Passwort ihres Accounts zurücksetzen","introHtml":"<p>Probleme mit dem Zugriff auf das Serviceportal.</p>","icon":10518,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[168],"key":""},{"id":"491","name":"Server","descriptionHtml":"","callToAction":"Server","introHtml":"","icon":10528,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[172],"key":""},{"id":"503","name":"Störung Endgerät/Client","descriptionHtml":"","callToAction":"Störung Endgerät/Client","introHtml":"","icon":10458,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[171],"key":""},{"id":"501","name":"Störung Netzwerk","descriptionHtml":"","callToAction":"Störung Netzwerk","introHtml":"","icon":10533,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[171],"key":""},{"id":"499","name":"Störung Server","descriptionHtml":"","callToAction":"Störung Server","introHtml":"","icon":10528,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[171],"key":""},{"id":"502","name":"Störung Software","descriptionHtml":"","callToAction":"Störung Software","introHtml":"","icon":10547,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[171],"key":""},{"id":"500","name":"Störung Telefonanlage","descriptionHtml":"","callToAction":"Störung Telefonanlage","introHtml":"","icon":10458,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[171],"key":""},{"id":"492","name":"Telefonanlage","descriptionHtml":"","callToAction":"Telefonanlage","introHtml":"","icon":10458,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[172],"key":""},{"id":"488","name":"Unterstützung bei der Nutzung","descriptionHtml":"","callToAction":"Unterstützung bei der Nutzung","introHtml":"","icon":10516,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[169],"key":""},{"id":"490","name":"Weitere Informationen","descriptionHtml":"","callToAction":"Weitere Informationen","introHtml":"","icon":10541,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[169],"key":""},{"id":"496","name":"Weitere Änderungen","descriptionHtml":"","callToAction":"Weitere Änderungen","introHtml":"","icon":10520,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[172],"key":""},{"id":"494","name":"WLAN","descriptionHtml":"","callToAction":"WLAN","introHtml":"","icon":10519,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[172],"key":""},{"id":"504","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>für alle unqualifizierte Anfragen aus E-Mail</p>","icon":10536,"iconUrl":"https://communidesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":171,"name":"Entstörung"},{"id":172,"name":"Änderung/Konfiguration"},{"id":167,"name":"Vertriebsanfrage"},{"id":169,"name":"Beratung"},{"id":168,"name":"Anfragen zum Portal"}],"orderMapping":{"169":[486,487,488,490],"167":[489],"168":[497,498],"172":[491,492,493,494,495,496],"171":[499,500,501,502,503]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c9eea04a-9fb3-3e8f-b69a-90693f11cd88","appLinkName":"System Confluence","appLinkUrl":"https://communidesk.atlassian.net/wiki","spaceKey":"CSD","spaceName":"Communisystems Wissensdatenbank","spaceUrl":"https://communidesk.atlassian.net/wiki/spaces/CSD","isServer":false},"labels":[],"projectKey":"HUPSI","serviceDeskId":34,"kbLinkDomainURLs":["https://communidesk.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HUPSI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNGRjOThiOC05YmVkLTRhNjQtYmVjOS03N2M5YTQ4YWE1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3OTQyMzgsIm5iZiI6MTczNDc5MzAzOH0.5Lu-N6YU_vdd-zodJ6nRwdRUs8eDBIvAa832_JqorgY","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"f4dc98b8-9bed-4a64-bec9-77c9a48aa5cd","tokenDurationInMins":20}},"sharedPortal":{"name":"Hilfe","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://communidesk.atlassian.net/wiki","kbLinkDomainURLs":["https://communidesk.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=communidesk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c58955d4b245d45628f84506d8e0a8d5838d2ced_lout","baseUrl":"https://communidesk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://communidesk.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f4dc98b8-9bed-4a64-bec9-77c9a48aa5cd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1170debe3bf24b7abb598ecdba6b38cc","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}